Manager, Modern Workplace Technology Consulting
HybridCalgary, Alberta, Canada or Halifax, Nova Scotia, Canada
Job Summary
Lead pre-sales activities by creating demos, drafting statements of work, and responding to RFPs while developing new service offerings. Execute client workshops to gather requirements for modern workplace, document management, and collaboration solutions, then manage engagements against budget and scope. Act as a liaison with Microsoft and ISVs to evangelize Copilot and M365 products, and lead marketing campaigns to generate leads. Manage engagement teams through mentoring, performance management, and hiring, while creating end-user documentation and training clients on Microsoft services. Serve as a customer escalation contact to resolve satisfaction concerns and expand engagement footprints.
Required Qualifications
- Excellent customer-facing, communication and presentation skills
- Expert knowledge of the latest Modern Work tools in Microsoft 365, Microsoft Copilot for M365, SharePoint, Teams, Viva
- Adept at understanding and eliciting client business challenges and documenting high-level requirements
- Ability to run workshops/requirements gathering sessions for modern workplace, employee experience, content management, document management and collaboration solutions
- Experience leading or managing a team and coaching/mentoring team members
- Experience leading pre-sales meetings and activities including creating and running demos, presentations, drafting statements of work, proposals and responding to request for proposals (RFPs)
- Experience with Change Management and adoption frameworks
- Ability to do project management and business analysis
- Understanding of the following concepts: GenAI, Agentic AI, Document Management, Unstructured Data, Employee Experience, Knowledge Management, Information Management
Desired Qualifications
- Previous experience working with a consulting firm would be an asset
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