Manager, Membership Operations

Manage membership operations by overseeing the full lifecycle of member onboarding, renewals, and data management. Lead a team responsible for processing membership transactions, resolving member inquiries, and ensuring compliance with platform policies. Develop and execute strategies to improve member retention rates and optimize operational workflows. Collaborate with product and engineering teams to integrate new features that enhance the member experience. Maintain accurate records and generate reports on membership metrics to support strategic decision-making.