Manager, Marketing Operations & Technology
$140,000–$170,000 year
HybridWashington, District of Columbia, United States or Washington, United States
Job Summary
Own and optimize Monex's global marketing technology ecosystem, including CRM, automation, analytics, and AI tools. Build scalable campaign execution processes, workflow automation, and lead management programs while overseeing API and iPaaS integrations. Develop executive dashboards, attribution models, and KPI frameworks connecting marketing investments to revenue outcomes. Maintain CRM data quality and governance under GDPR and CCPA regulations. Lead, mentor the Marketing Operations & Technology team and partner with Sales Operations, IT, and regional marketing groups to drive operational excellence. Occasional domestic and international travel may be required.
Required Qualifications
- 6+ years of experience in Marketing Operations, Marketing Technology, Revenue Operations, CRM Operations, or Marketing Analytics, including team leadership
- Bachelor's degree in Marketing, Business, Information Systems, Data Analytics, or a related field
- Hands-on experience with Salesforce CRM and marketing automation platforms such as HubSpot, Salesforce Marketing Cloud Account Engagement (Pardot), Marketo, or similar
- Experience developing dashboards, attribution reporting, CRM governance, segmentation strategies, and workflow automation
- Knowledge of REST APIs, webhooks, and iPaaS platforms for marketing technology integrations
- Working knowledge of GDPR, CCPA, consent management, and data governance best practices
- Experience leveraging AI tools for content generation, workflow automation, predictive analytics, and marketing optimization
- Strong understanding of website technologies, SEO fundamentals, digital marketing platforms, and Google Analytics 4 (GA4)
- Excellent analytical, project management, communication, and stakeholder management skills
- Occasional domestic and international travel may be required
Desired Qualifications
- Experience within banking, financial services, fintech, SaaS, payments, or another B2B industry preferred
- Global marketing operations experience across multiple countries or regions
- SQL proficiency and experience with business intelligence platforms such as Tableau, Looker, or Salesforce reporting
- Experience building executive reporting and revenue attribution models
- Strong understanding of sales and marketing alignment within a revenue operations environment
- Experience implementing and managing enterprise marketing technology platforms
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