Manager, Marketing CMP
On-sitePortland, Oregon, United States
Job Summary
Direct and supervise CMP marketing professionals and supervisors to drive production of CMP tours, meet or exceed budgeted tour flow and VPG requirements, and achieve personal tour production minimums and vacation package sales budgets. Recruit, hire and train CMP staff; oversee daily CMP program operations; establish training plans and team goals with CMP Supervisors to sustain high performance; monitor and report marketing performance at the site level and take corrective action as needed; assist Marketing Director and site VP as needed. Requires full-time availability including weekends and holidays. Internal Travel and Leisure experience or external timeshare experience in a similar role is preferred. Strong leadership, partnerships, follow-up, customer service, communication, coaching, multi-tasking, negotiation, and problem-solving abilities are essential. The organization emphasizes policy adherence and compliance with applicable laws. Benefits include comprehensive health and welfare offerings for 30+ hours/week and various voluntary programs; equality and accommodations are provided upon request.
Required Qualifications
- Full time availability including weekends and holidays
- Excellent customer service skills with the ability to service both internal and external customers
- Clear concise written and verbal communication skills
- Track record of excellent leadership skills and ability to motivate a team
- Ability to effectively coach, counsel and motivate direct reports
- Ability to efficiently multi-task and negotiate effectively
- Detail oriented and accurate and demonstrated problem solving ability
- Ability to carry out responsibilities in accordance with the organization's policies and applicable laws
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