Manager – Liability Process & Customer Experience| Mumbai
On-site · Mumbai, Maharashtra, India
Mumbai, Maharashtra, IndiaOn-siteFull TimeSenior LevelNot SpecifiedBanking ServicesUnknown
Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Unknown
Industry
Banking Services
Job Summary
Manager – Liability Process & Customer Experience responsible for driving process governance, compliance monitoring, SOP creation, channel support, and portfolio eligibility management for the bank’s liability products. Ensures strong process adherence across branches, supports LDR/ODFD operations, manages complaints with timely resolutions, and Oversees periodic portfolio clean ups to maintain regulatory and policy compliance.
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