Manager, IT Site Lead
On-siteCherokee, Alabama, United States
Job Summary
Own all on-site IT support for facility employees and production staff at the new Cherokee, Alabama site. Manage device lifecycle using asset management and MDM tools, maintain local network and infrastructure health, and serve as the on-call escalation point for F4 support needs. Drive issues to resolution through Jira Service Management, coordinate with vendors and construction teams during facility buildout, and handle end-to-end onboarding and offboarding for all site staff. Enforce security tooling and policies while supporting CMMC Level 2 compliance requirements. Hire, train, and lead a local IT team as the facility scales, acting as the primary face of IT for the entire site.
Required Qualifications
- High degree of independence and accountability
- Self-reliant, self-driven, and proactive rather than reactive
- High degree of ownership
- Strong networking fundamentals: LAN/WAN, VLANs, firewall administration, Wi-Fi
- Endpoint management experience with Intune, Mosyle, or FleetDM
- Familiarity with Okta for identity and access management
- Experience owning employee IT onboarding end to end
- Comfortable operating as a remote extension of a distributed team
- U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State
Desired Qualifications
- Manufacturing or industrial environment experience
- CMMC, ITAR, and CUI handling experience
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