Ocorian logo
OcorianPosted 3 weeks ago

Manager | Investor Services

$150,000–$200,000 year

HybridMoka, Moka, Mauritius

Full TimeSenior LevelLarge

Job Summary

Lead, develop, and inspire a team while overseeing investor services activities to ensure all client commitments and service level agreements are met. Provide technical expertise across investor services, including capital activity, investor reporting, and FATCA/CRS compliance. Build and maintain strong relationships with clients, investors, and internal stakeholders to deliver a consistently high standard of service. Review and oversee investor transactions, distributions, and communications to ensure accuracy, quality, and compliance. Monitor client deliverables to ensure they are completed in line with agreed timelines, procedures, and regulatory requirements. Identify, manage, and escalate risks or issues while supporting continuous improvement initiatives. Partner with senior management on strategic projects, operational priorities, and the ongoing development of the investor services function. Globally hybrid schedule with competitive salary, private pension plan, and medical insurance.

Required Qualifications

  • Bachelor's degree in Accounting, Finance or a related field
  • 6-10+ years' experience within Fund Services or a similar financial services environment
  • experience in a managerial or team leadership role
  • Strong technical knowledge of investor services activities
  • Strong technical knowledge of AML/KYC requirements
  • experience managing complex client relationships
  • Proven leadership skills
  • ability to coach, develop and motivate teams
  • ability to maintain high-quality standards
  • Excellent analytical skills
  • Excellent organisational skills
  • problem-solving skills
  • strong attention to detail
  • ability to manage competing priorities
  • A proactive, solutions-focused approach
  • confidence to build relationships
  • ability to communicate effectively with stakeholders at all levels
  • ability to make sound decisions in a fast-paced environment

Desired Qualifications

  • a Master's degree
  • professional qualification

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

Apply to this job in one click with Sorce

Apply on Sorce