Manager, Inside Sales & Revenue Operations
$94,500–$112,500 year
HybridTampa, Florida, United States
Job Summary
Lead Inside Sales, Order Management, Partner Operations, and Sales Operations by managing the workflow from client decision to invoicing. Create and verify quotes, register deals, and place purchase orders while tracking special pricing, rebate claims, and program tiers. Administer CRM tools, ensure data quality, and coach the sales team against performance standards. Maintain OEM program compliance and handle RMA coordination to prevent revenue leakage. This role requires strict adherence to deadlines and verification before order placement. You will lead a cross-functional discipline that ensures qualified expertise reaches every client project.
Required Qualifications
- Experience running order management or sales operations in a business that resells products through distribution; where purchase orders, lead times, substitutions, and vendor programs are part of the week
- Experience managing a team - coaching against a standard, and performance conversations
- Detail discipline that holds up under volume, and comfort working to external deadlines that will not move
- Systems fluency across CRM, quoting or configuration tooling, and vendor portals - enough to administer, not only to use
- The willingness to hold a salesperson to a standard while working alongside them every day
Desired Qualifications
- Come from a VAR, MSP, distributor, or another channel business
- Administered OEM programs
- Submitted rebate, incentive, or MDF claims and know what it costs to miss one
- Administered a CRM rather than only worked inside one
- Built reporting that people actually used
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