Manager In Training - Watertown, MA
On-site · Watertown, Massachusetts, United States
Job Summary
The Manager-in-Training (M.I.T.) role supports the Service Manager by developing leadership capabilities and ensuring safe, compliant operation while delivering a superior customer experience. Responsibilities include hiring and developing a qualified team, ensuring LMS and vendor training completion, coordinating scheduling to meet customer needs, guiding communication and daily huddles, supervising work orders and dispatching to technicians, and maintaining facility and equipment standards. The position requires automotive service management knowledge, strong leadership and communication skills, and relevant ASE certifications and licensing as listed. The standard work week is five days with a minimum of 50 hours; the role is salaried (exempt).
Required Qualifications
- Two years related experience in automotive service management
- Completion of two-year college or technical school program recommended
- Or an equivalent combination of education and experience
- Current, valid driver’s license issued in state of residence
- Equipment Safety Certification
- ASE Certification C1 – Service Consultant required
- ASE Certification P2 – Parts Specialist recommended
- ASE Certification G1 – Maintenance and light repair recommended
- State Inspection License Required (where applicable)
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