Manager in Training - Wallingford CT
On-siteWallingford, Connecticut, United States
Job Summary
Prioritize workplace safety by completing all training, locking out unsafe equipment, and reporting hazards immediately. Build and lead a superior team by hiring top associates, scheduling shifts to meet operational needs, and conducting daily huddles and bi-monthly meetings. Execute VIP programs and standards through structured coaching, ASE certification sign-ups, and the 5 for 5 customer education process. Manage work order dispatching to technicians, maintain facility cleanliness and equipment condition, and ensure full compliance with federal, state, and municipal regulations. Monitor customer appointments via email and support the Service Manager in achieving targeted performance levels through daily and monthly reporting.
Required Qualifications
- Strong people management and leadership skills
- Excellent verbal and written communication
- Sound business sense, with the ability to analyze, prioritize, identify, and implement solutions
- Strong organization and time management skills
- A comprehensive understanding of automotive servicing and the industry
- Two years related experience in automotive service management
- Completion of two-year college or technical school program
- Current, valid driver's license issued in state of residence
- Equipment Safety Certification
- ASE Certification C1– Service Consultant
- State Inspection License
Desired Qualifications
- Completion of two-year college or technical school program recommended
- ASE Certification P2 – Parts Specialist
- ASE Certification G1 – Maintenance and light repair
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