Manager-In-Training
On-siteLondon, Ontario, Canada
Job Summary
Lead the store leadership team by supporting the Store Manager in maximizing sales, managing inventory, and ensuring operational efficiency. Supervise associates through on-the-job training, including interviewing, hiring, coaching, and performance appraisals. Execute customer-facing duties by greeting every client, resolving escalated issues, and driving add-on sales through up-selling techniques. Partner with buyers to monitor stock levels, perform cycle counts, and manage transfers between branches. Uphold safety protocols and company policies while fostering a united, inclusive culture. Prepare for full managerial responsibilities in people, operations, and product management through regular professional development.
Required Qualifications
- Proven excellent customer service skills
- Superior merchandising skills
Desired Qualifications
- a keen desire to learn or improve existing management and leadership skills
- team building
- building strong relationships with customers and associates
- managing product and inventory
- merchandising
- ordering
- team work
- quality orientation
- time management
- adaptability/ flexibility
- creative and innovative thinking
- decision making and judgement
- planning and organizing
- problem solving
- result focus
- accountability and dependability
- ethics and integrity
- leadership
- coaching and mentoring
- development and continual learning
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