Manager In Training - Marshfield MA

Manager-in-Training (M.I.T.) at VIP, Inc. develops to lead a service team and deliver an exceptional customer experience. The role emphasizes safety as a priority, learning VIP processes, hiring and developing associates, ensuring LMS and vendor training completion, achieving ASE certifications, and coordinating scheduling across all hours of operation. Responsibilities include communicating with the team, managing work orders and dispatching to technicians, training on the 5 for 5 customer-education process, maintaining a clean, compliant service area, and enforcing the service Code of Ethics and regulatory procedures. The position requires strong people management and leadership abilities, excellent verbal and written communication, organization, and a solid understanding of automotive servicing. The standard work week is five days with a minimum of 50 hours; the role reports to District/Market Manager and involves maintaining facility and equipment readiness, participating in meetings, and ensuring adherence to safety and environmental codes.