Manager I, Claims
On-siteLowell, Arkansas, United States
Job Summary
Oversee and guide the Claims Department team, assigning open files to Litigation Claims Examiners and monitoring workload adjustments. Counsel on new and existing claims, coordinate with internal departments and outside vendors, and ensure timely reporting to insurance carriers. Provide guidance on settlement authority within defined ranges, support night safety inquiries, and coordinate legal representation. Deliver management coaching, mentoring, and personnel actions including performance evaluations and hiring. Act as the primary face of the team to external parties and other company areas.
Required Qualifications
- High School Diploma or GED
- More than 5 years combination of education, experience and training
- Bachelor's Degree
- 4-5 years combination of education, experience, and training
- Ability to communicate effectively over the phone
- Ability to form strong arguments and defend a position professionally
- Ability to maintain professionalism while dealing with difficult individuals
- Ability to make independent, time-sensitive decisions
- Ability to multitask
- Ability to work both individually and as part of a team
- Experience managing/supervising individuals and team
- Experience working in a fast-paced environment
- Experience working in claims
- Proficient time management skills
- Self-motivation
- Bachelors: Business Administration/Management
- Bachelors: Law
- GED (Required)
- High School (Required)
- Legal
- Management-Entry Level
- Fortune 500 experience
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