Manager, HR Service Delivery
$98,200–$135,000 year
Remote · Mississauga, Ontario, Canada or United States
EXPIREDMississauga, Ontario, Canada or United StatesRemoteFull Time$98,200–$135,000 yearSenior LevelBachelors DegreeEnterprise
Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Enterprise
Job Summary
The HR Service Delivery Manager at Element oversees HR operations across global regions, focusing on the employee lifecycle, team leadership, process excellence, and continuous improvement. Requires 10+ years in HR leadership with a Bachelor's degree.
Required Qualifications
- Post-secondary education in Human Resources, Business Administration, or Technology.
- 10+ years of progressive HR Shared Services or Service Delivery leadership experience.
- Demonstrated success leading service delivery transformations.
- Proven track record managing global or multi-regional HR delivery teams.
- Strong knowledge of HR operations, including HRIS (Workday), Payroll, Benefits, and employment law compliance.
- Experience with case management systems (ServiceNow preferred).
- Strong strategic thinking, influencing, and stakeholder engagement skills.
- Skilled in project and change management.
- Strong analytical, problem-solving, and decision-making capabilities.
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