Manager - Housekeeping Support
On-site · Las Vegas, Nevada, United States
Job Summary
Housekeeping Support Manager responsible for aiding housekeeping leadership with investigation and presentation of disciplinary actions, supporting the grievance process, and handling administrative duties including hiring, performance management, and maintaining documentation and SOPs. Must ensure compliance with The Venetian Resort policies, manage filing procedures, assist with newsletters/memos, coordinate team member engagement events, and contribute to departmental manuals. Requires strong organization, proficiency in Microsoft Office and related systems, and the ability to work varied shifts in a fast-paced hotel environment. Emphasis on discipline administration, union-related processes, and collaboration with Team Member Relations to support housekeeping leadership. Safety and attendance are essential functions.
Required Qualifications
- 21 years of age
- Proof of authorization/eligibility to work in the United States
- High School Diploma or equivalent
- Must be able to obtain and maintain any other certification or license, as required by law or policy
- 2 years of hotel operations or office management experience preferred
- Experience leading in a unionized environment preferred
- Knowledge of Collective Bargaining Agreements preferred
- Knowledge of the grievance and arbitration process preferred
- Highly organized
- Computer proficiency required, specifically in Microsoft Office
- Working knowledge of Microsoft Office, LMS, UKG, Virtual Roster, HotSOS, Rex, and Medallia
- Strong interpersonal skills with the ability to communicate effectively with guests, outside contacts, vendors and other Team Members of different backgrounds and levels of experience
- Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts
- Must be able to work varied shifts, including nights, weekends, and holidays
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