Manager, Growth Operations
On-siteNew York City, New York, United States or New York, United States
Job Summary
Manage the delivery of key business analysis and KPI tracking in support of Growth Operations and executive leadership. Support the implementation of commercial strategies across Growth businesses, including pricing, positioning, and performance tracking. Serve as a subject matter expert on assigned Publicis Growth businesses and products, developing a strong understanding of how commercial strategy aligns to performance. Partner with sales and finance teams for revenue and business operations work, raising insights and issues to leadership. Execute work independently within defined scope, providing clear updates on progress, risks, and findings. Move work forward in environments with ambiguity, applying sound judgment and raising questions when inputs are incomplete. Support the evolution of Growth Operations processes related to forecasting, pacing, and ongoing performance monitoring. Partner with technical development teams on BI dashboarding initiatives, validating data outputs and supporting QA. Assist with enforcing contractual compliance policies related to Growth businesses and products. Manage multiple initiatives simultaneously in a highly matrixed environment, maintaining strong organization and follow-through.
Required Qualifications
- 2 to 6 years of experience in business operations, revenue operations, finance, commercial strategy, or analytics, preferably within advertising or media
- Ability to work independently while knowing when to seek guidance or raise
- Strong analytical and problem-solving skills with interest in connecting data to commercial outcomes
- Comfort working in complex or evolving environments with competing priorities
- Excellent attention to detail, organizational skills, and commitment to accuracy and quality
- Clear written and verbal communication skills, with the ability to summarize insights concisely
- Ability to manage multiple projects simultaneously and meet deadlines
- Strong Excel skills, including pivot tables and lookups
- Familiarity with agency operations and digital advertising business models
Desired Qualifications
- Exposure to agency or product acquisitions or integrations is a plus
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