Manager, Fraud Analytics
On-site · Toronto, Ontario, Canada
Job Summary
Manager, Fraud Analytics leads fraud strategy development and monitoring for multiple Canadian banking products (credit/debit cards, unsecured lending, mortgages, payments). Applies advanced analytics to minimize fraud losses while preserving customer experience, reporting on performance and partnering with Fraud Operations, IT, and vendors. Responsibilities include developing fraud strategies for card-present and card-not-present scenarios (including 3D Secure), identifying improvements to procedures and policies, handling risk escalation in line with risk appetite, leveraging data mining tools (SAS, Python, R, SQL) to formulate fraud initiatives, leading cross-functional projects, and ensuring regulatory and risk-compliance considerations across Operational Risk, AML/ATF and conduct risk frameworks. Requires university degree in statistics, mathematics or computer science, and 3-5 years of analytical experience, with strong coding skills and experience with fraud platforms; Canada-based Toronto location.
Required Qualifications
- University degree in statistics, mathematics or computer science
- 3-5 years analytical experience preferred including statistical analysis
- Strong coding, organizing and manipulating large amounts of data (SAS, R, Python, SQL)
- Experience with PRM or similar fraud platform strongly desired
- Strong prioritizing, planning, analytical, presentation, project management, and relationship building skills
- Strong communication skills with clients, vendors and management
- Self-motivated, energetic and results-oriented
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