Manager, Family Medicine and Internal Medicine
$121,306–$181,958 year
On-siteSan Mateo, California, United States
Job Summary
Manage and provide operational leadership to assigned areas of the Medical Foundation and outpatient clinics, ensuring they meet organizational goals regarding patient safety, affordability, quality, and access. Plan and organize operations to ensure effective delivery of patient care consistent with applicable laws and standards. Establish protocols and manage capital and operational budgets to achieve financial targets through effective resource utilization. Develop partnerships with internal and external peers to facilitate initiatives and resolve issues, while providing guidance in challenging situations. Identify best practices, standardize workflows, and implement changes to improve departmental processes.
Required Qualifications
- Bachelor's: Business Administration, Healthcare or related field
- 8 years recent relevant experience
- Extensive knowledge of healthcare operations in a non-acute setting and how department's process/workflow impacts other department operations
- A comprehensive knowledge of all applicable State, federal, state licensing and other local regulations as they relate to Outpatient Services is required, including but not limited to Medicare, MediCal, Medicaid, Knox Keene Act and the Starke II Statute
- An background and ability to form relations with physicians and medical directors as well as with nursing, and other key departments
- Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others
- Thorough understanding of operations and workflows
- Tactical and analytical thinking and planning skills, and is able to develop plan to accomplish objectives, identify obstacles and resolve operational issues
- Ability to build and establish effective working partnership with employees, peers, physicians and/or leaders to achieve business objectives
- Verbal and written communication, and interpersonal skills
- Ability to handle difficult circumstances and make sound business decisions with little direction
- Ability to work in a dynamic and fast-paced environment with changing business priorities
- Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results
- Demonstrates a customer service focus in all decisions and actions
- Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment
- Working knowledge of wage and hour laws
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