Manager, Expert Insights, Enablement
On-siteCentral, Louisiana, United States
Job Summary
Lead and facilitate onboarding programs for Singapore-based Analysts, including live training sessions, hands-on activities, and cohort management. Serve as the primary real-time coaching resource during APAC business hours, manage ramp progression, and flag performance concerns to local leadership. Design and iterate on onboarding curricula tailored to the APAC Analyst organization, identifying regional performance gaps to drive targeted learning solutions. Partner with APAC leadership, EMEA, and US counterparts to align learning priorities and ensure program consistency across regions. Own the APAC enablement support ticket queue, resolving requests and escalations within agreed SLA windows while delivering ongoing upskilling initiatives for tenured Analysts.
Required Qualifications
- 5–8 years of experience in learning & development, sales enablement, operations enablement, training, program management, or a related field within a fast-paced environment
- Demonstrated success designing, implementing, and continuously improving onboarding or enablement programs
- Strong ability to influence leaders, partner cross-functionally, and drive alignment without direct authority
- Confident leading instructor-led training, workshops, coaching sessions, and group learning experiences
- Able to identify business needs, translate them into learning solutions, and prioritize initiatives independently
- Comfortable managing multiple workstreams, stakeholders, and onboarding cohorts simultaneously
- Capable of establishing scalable enablement practices and potentially building out a regional enablement team as the organization grows
Desired Qualifications
- Experience in B2B, SaaS, financial services, or professional services environments
- Familiarity with sales methodologies, account management frameworks, or client and analyst lifecycle models
- Experience developing enablement materials including training decks, guides, playbooks, and LMS content
- Comfort using data and feedback to iterate on programs and demonstrate enablement impact
- Prior experience supporting or leading enablement in a regional or multi-time-zone context
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