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Ochsner HealthPosted 1 week ago

Manager - Executive Office & Board Liaison

On-siteNew Orleans, Louisiana, United States

Full TimeEnterprise

Job Summary

Oversee all logistics and execution of Board and committee meetings, including scheduling, agenda coordination, materials preparation, and follow-up on action items. Serve as the primary liaison between the Executive Office and the Board of Directors and Board Committees, ensuring seamless coordination and communication. Directly manage and develop the Executive Assistant team, including hiring, onboarding, performance management, and coaching to drive a high-performing, service-focused team. Lead day-to-day operations of the Executive Office, ensuring consistent, high-quality administrative and operational support for the System E-Team. Establish and maintain standards of excellence for executive support, including communication practices, prioritization, and delivery expectations. Align Executive Assistant resources to executive leadership priorities, ensuring responsiveness, appropriate coverage, and effective workload distribution. Partner closely with the Chief of Staff and executive leaders to support execution of Executive Office priorities, initiatives, and deliverables. Design, implement, and continuously improve processes and workflows to enhance operational efficiency, consistency, and transparency across the Executive Office.

Required Qualifications

  • Bachelor's Business Administration or related field
  • 3 years of related experience
  • Knowledge of executive office operations and executive support best practices
  • Skill in leading, coaching, and developing high-performing administrative support teams
  • Knowledge of board and committee administration, meeting coordination, and governance processes
  • Ability to improve workflows and implement efficient operational processes
  • Ability to build and maintain effective relationships with executives, board members, and key stakeholders
  • Skill in managing priorities, allocating resources, and balancing competing demands
  • Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility
  • Complies with all policies and standards
  • Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

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