Manager - Environmental Services - Regular Full-Time 2024-10672
On-siteToronto, Ontario, Canada
Job Summary
Formulate policies, develop schedules, and manage daily operations for environmental cleaning, waste management, laundry, grounds, and patient support services across five Sunnybrook Health Sciences Centre campuses. Lead a team of support workers and supervisors, hiring, training, and mentoring personnel to deliver high-quality service in a complex healthcare setting. Manage human and financial resources, including departmental budgets and cost controls, while implementing quality monitoring programs to measure performance against service metrics. Cultivate strong teamwork, foster client relationships, and address patient and occupational safety issues through regular staff meetings and inter-departmental communication. Liaise with industry partners to benchmark metrics and leverage innovations for service optimization, ensuring reliable attendance and continuous improvement in patient-focused operations.
Required Qualifications
- A University degree in business or a related field
- a professional designation in a related healthcare support services field
- A minimum of five years related experience
- well-rounded knowledge of all aspects of hospital operations
- Experience in staff planning processes
- negotiating collective agreements
- dealing with human resource issues
- Good communication skills
- exceptional customer service skills
- Proven ability in conflict resolution
- trouble-shooting
- problem solving
- Proficiency in working with multiple budgets
- financial planning
- seizing opportunities for improvements and efficiencies
- Good knowledge of hospital/healthcare related infection prevention and control standards and practices
- Skill in developing policies, procedures, and emergency response plans
- Good knowledge of risk management
- quality control issues as they pertain to the environmental services field
- Demonstrated leadership
- change/project management skills
- Computer skills
- knowledge of applicable software tools
- the Microsoft Office suite
- Working knowledge of budget management
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.