Manager, Enterprise Applications
RemoteUnited States
Job Summary
Lead the strategy, modernization, and operational excellence of the enterprise technology ecosystem by overseeing the firm's portfolio of business-critical applications, data architecture, document management platforms, and data warehouse technologies. Direct the full lifecycle of enterprise applications, including evaluation, selection, implementation, configuration, optimization, support, upgrades, and retirement. Mentor and develop a team of enterprise applications professionals while partnering with firm leadership to drive innovation, enhance business processes, and ensure system reliability, security, and scalability. Manage complex application implementations, upgrades, migrations, and integrations while minimizing disruption to business operations. Establish and maintain vendor partnerships, negotiate contracts, and monitor performance against service level agreements. Ensure applications meet security, compliance, and governance requirements while assisting in managing application-related budgets and identifying cost optimization opportunities. Define and monitor key performance indicators to measure system reliability, service quality, and team effectiveness.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience
- Minimum of 7 years of progressive experience managing enterprise applications and leading complex technology initiatives
- Demonstrated success leading enterprise software implementations, upgrades, integrations, and modernization efforts
- Experience managing and developing technical teams, including coaching, performance management, and professional development
- Strong knowledge of enterprise application architecture, systems integration, data workflows, and platform governance
- Hands-on expertise with legal technology platforms such as NetDocuments, Aderant, or comparable systems, including configuration, workflow development, and system administration
- Knowledge of data warehousing concepts, data architecture, data modeling, and data governance principles
- Experience with cloud technologies, SaaS solutions, and modern enterprise platforms
- Familiarity with IT service management frameworks such as ITIL and an understanding of cybersecurity and application security best practices
- Strong communication and relationship-building skills with the ability to translate complex technical concepts into business-focused solutions
- Exceptional organizational, project management, and problem-solving abilities
- Proven ability to manage competing priorities, budgets, vendors, and strategic initiatives
Desired Qualifications
- Experience supporting a law firm or professional services organization
- ITIL Foundation, PMP, Agile, Microsoft Azure, AWS, or similar professional certifications
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