Manager - Education and Training FT (33879)
$67,000–$70,000 year
On-siteSan Antonio, Texas, United States
Job Summary
Lead vocational education and workforce training programs within the Goodwill Academy and Career Services, overseeing instructional quality, curriculum implementation, and participant learning outcomes. Supervise instructors and staff through hiring, onboarding, coaching, and performance management while ensuring compliance with federal, state, and accrediting standards including Texas Workforce Commission and NCCER requirements. Monitor enrollment, attendance, retention, credential attainment, and workforce readiness metrics to drive continuous improvement strategies and employer-aligned program development. Collaborate with Student Success Coaches and external partners to support participant transitions into employment and build partnerships with workforce development teams.
Required Qualifications
- Bachelor's degree in education, Workforce Development, Human Services, Organizational Development, or related field
- Seven years of experience in vocational education, workforce development, adult education, training management, instructional leadership, or related field
- Knowledge of adult learning principles, workforce readiness competencies, career pathways, vocational education standards, and industry-recognized credentials
- Knowledge of workforce development systems, labor market trends, employer engagement strategies, and high-demand career pathways
- Experience monitoring and improving performance outcomes including enrollment, retention, completion, certification attainment, and participant success metrics
- Skilled in coaching and supporting diverse populations while promoting participant growth, accountability, dignity, and opportunity
- Strong leadership, organizational, analytical, and problem-solving skills
- Excellent written and verbal communication skills with the ability to effectively collaborate across departments and with external stakeholders
- Intermediate proficiency in Microsoft Office applications and workforce/program management databases
Desired Qualifications
- Master's degree
- Experience overseeing instructional programs, curriculum implementation, classroom operations, and training staff performance
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