Manager, eClose -Home Equity & Origination Services
$55,000–$60,000 year
RemoteUnited States
EXPIREDUnited StatesRemoteFull Time$55,000–$60,000 yearHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Oversee the eClose department, managing both RON and iPEN processes while ensuring daily work is completed accurately by the team. Monitor vendor network performance, conduct audits, and implement efficiency initiatives to meet client SLAs and reduce processing times. Manage staffing levels, approve payroll, and coach employees on performance, discipline, and goal achievement. Address escalated client, vendor, or employee issues promptly and provide departmental reporting to upper management. Maintain professional relationships with external vendors and recommend system enhancements to improve accuracy.
Required Qualifications
- Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future
- High School diploma or equivalent required
- Previous management experience and title
- closing or mortgage industry experience
- Must be able to work additional hours, if needed, to ensure completion of necessary work and success of department
- Must be able to multitask
- Proficiency in Microsoft Office products, including Excel, Word & Teams
- Tech savvy and forward thinking
- Detail oriented, efficient and organized
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.