Manager, Digital Payments & Field Operations�

Manager, Digital Payments & Field Operations Canada is responsible for driving adoption of digital payment solutions across Canada with a strong focus on increasing same-site and new-site performance. The role sits at the intersection of digital platforms, payments, and field operations, ensuring deployment, adoption, and ongoing performance of solutions in real-world environments. Collaborates with Operations, IT, Product, Business Development, and Marketing across Canada and the United States to execute strategy, performance, and expansion of platforms at physical locations. Requires experience in environments combining digital transactions with physical/location-based operations (POS, payments, mobility, retail, or infrastructure). Key responsibilities include driving adoption and operational deployment, leading end-to-end rollout across multiple sites, acting as liaison between field teams and internal stakeholders, defining KPIs and strategic partnerships, tracking performance with dashboards, and delivering a consistent customer experience across platforms. Qualifications include a university degree and 5+ years in roles combining digital solutions and field operations; strong leadership, cross-functional collaboration, and bilingual French/English abilities.