Manager, Digital Commerce (Dropship)
On-siteMooresville, North Carolina, United States
Job Summary
Lead execution of a digital commerce segment driving revenue and market share, developing operational plans and measuring KPIs. Analyze opportunities to close performance gaps, provide direction on research and priorities, and partner with cross-functional teams to translate business plans into tactical actions. Manage risks, scope changes, and interdependencies while holding the team accountable for milestones and deliverables. Serve as a subject matter expert to prioritize needs, build stakeholder relationships, and communicate improvements to business leaders. Identify training opportunities and resource requirements across functional teams like Supply Chain and Tech.
Required Qualifications
- Bachelor's degree Business Administration, Marketing, Operations, Computer Science or related field
- 7 Years Online-commerce/retail merchandising or business operations
- 4 Years Leadership experience with direct or indirect report responsibility and managing 1-2 cross-functional teams/resources
- Location: Mooresville, North Carolina
Desired Qualifications
- Master's degree Business Administration, Marketing, Operations, Computer Science or related field
- 4 Years Managing a business segment
- Corporate experience
- Retail experience
- Experience in Chat
- Experience in Order Fulfillment
- Experience in BOPUIS
- Experience in B2B
- Experience in Install Services
- Experience in Online Payment
- International/global workforce experience
- Agile/Scrum/SAFe certification
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