Manager, Digital Channel Ops and Insights
$116,300–$186,000 year
HybridLos Angeles, California, United States
Job Summary
Manager for Digital Channel Operations and Insights responsible for day-to-day publishing across Visa’s owned and digital corporate and newsroom channels, monitoring performance, and translating data into actionable recommendations. Collaborates with content, brand, and communications teams to ensure accuracy, consistency, and alignment with calendars and brand guidelines; develops dashboards and reports on audience growth, engagement, reach, and content effectiveness; monitors trends and brand sentiment; supports real-time optimization and priority moments; hybrid work arrangement with in-office expectations to be confirmed by the hiring manager.
Required Qualifications
- 5 or more years of relevant work experience with a Bachelor's Degree
- 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD)
- 0 years of work experience with a PhD
- 5–7+ years of experience in social media or digital marketing
- Ability to travel 5-10% of the time
- U.S. Applicants Only
Desired Qualifications
- 6 or more years of work experience with a Bachelor's Degree
- 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
- up to 3 years of relevant experience with a PhD
- Experience in social media or digital marketing
- Strong understanding of social platforms and analytics tools
- Experience with content performance analysis and reporting
- Experience in matrixed organizations with multiple competing priorities
- Executive presence and ability to counsel senior leaders
- Exceptional written and verbal communication skills
- High level of integrity and confidentiality
- Hybrid work experience or ability to work in a hybrid environment
- Agency and in-house experience being strongly preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.