Manager
On-site · Olathe, Kansas, United States
Job Summary
Lead and develop a team of Account Coordinators and Project Administrators within the National Accounts Division, serving as the primary face to National account clients. Responsibilities include providing leadership and performance management, developing and implementing operational processes to reduce costs and increase profitability, monitoring operating budgets with Operations Management, ensuring consistent communications with customers about work orders, conducting performance reviews and counseling, and building relationships with National Account Customers while ensuring timely resolution of issues. Requires Bachelor’s degree and 2-3 years of direct management experience; strong analytical skills, attention to detail, and proficiency with Excel, Word, Access, and Outlook. Additional duties as assigned.
Required Qualifications
- Bachelor’s degree or equivalent
- 2-3 years of direct management/peer management experience
- Proven experience in a fast-paced environment with attention to detail
- Experience analyzing trends in key performance indicators and recommending nationwide solutions
- Prefer experience in the service industry with focus on service, sales and cost control
- Proficiency in Excel, Word, Access and Outlook
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