Manager Designate
On-siteRaleigh, North Carolina, United States
Job Summary
Ensure compliance with product and customer service standards by providing quality products that meet company standards and accurately reflect customer orders. Train team members on quality standards using the Operations Manual and Team Member Handbook while managing sales goals through prompt customer service and product training. Build check averages, seek additional sales via creative local marketing, and manage profit goals by controlling food, labor, and other costs within budget. Maintain adequate inventory levels, manage company assets, and ensure the restaurant remains clean, fully equipped, and compliant with safety and security standards. Develop competencies required to become a General Manager under the supervision of the General Manager.
Required Qualifications
- High School diploma or GED
- Serv-Safe/Local or State Food Service Certification
- Successful and stable employment history with supervisory experience
- Ability to work long hours (32+ hours generally required), scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
- Ability to effectively communicate, inform, and influence senior leaders
- Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects
Desired Qualifications
- High School diploma or GED preferred
- Serv-Safe/Local or State Food Service Certification preferred
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