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ServiceNowPosted 2 months ago

Manager, Deal Operations

On-siteTokyo, Tokyo, Japan

Full TimeSenior LevelEnterpriseInformation Technology And Services

Job Summary

Lead a team of Sales Operations Specialists in Japan to support field sales, manage planning, forecasting, quota setting, deal structuring, and compensation design; partner with finance to ensure accurate payments; drive cross-functional campaigns and processes to accelerate the sales cycle; require 5+ years in software sales operations, proficiency with sales tools, and a focus on AI-enabled workflow improvements.

Required Qualifications

  • Experience in Sales Operations in a software sales organization (5+ years)
  • Proficient in sales methodologies and sales force automation tools
  • Experience with deal structuring and understanding of customer contracts guiding upsell/cross-sell
  • Experience with territory planning and quota/commission development
  • Development and implementation of sales commission plans
  • Strong organizational skills and attention to detail
  • Proficient in PPT, Word, and Excel
  • Ability to work in a fast-paced environment
  • Ability to leverage or integrate AI into work processes or decision-making

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