Manager Data Platform Operations
$133,300–$213,300 year
HybridProvidence, Rhode Island, United States
Providence, Rhode Island, United StatesHybridFull Time$133,300–$213,300 yearMedium
Full TimeMedium
Job Summary
Lead and manage the Data Platform Operations team responsible for database administration, production support, and continuous improvement across Microsoft SQL Server, Azure SQL, PostgreSQL, Oracle, Snowflake, and other enterprise platforms. Own day-to-day operational coverage, ensuring service requests, performance issues, and release activities are prioritized and resolved effectively while maintaining security, compliance, and resilience. Provide management oversight for access governance, backup and recovery, vulnerability remediation, and cost optimization, driving automation and process improvements to enhance platform reliability and modernization efforts.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Data Science, Information Systems, Engineering, or related field; or an equivalent combination of education and experience
- 5-7 years of experience in database administration, data platform operations, infrastructure operations, data engineering operations, or a closely related enterprise technology discipline
- 3-5 years of experience leading teams, managing technical resources, coordinating operational work, or serving in a senior lead role responsible for database or data platform support
- Demonstrated experience supporting production database platforms in an enterprise environment with responsibilities spanning availability, performance, security, access management, change management, backup/recovery, and incident response
- Strong knowledge of enterprise database operations, including administration, monitoring, performance tuning, backup/recovery, disaster recovery, capacity management, storage management, security, and production support practices
- Working knowledge of Microsoft SQL Server, SQL Server on Azure VM, Azure SQL Database, Azure SQL Managed Instance, PostgreSQL, EDB Postgres, Oracle, IBM Netezza, Snowflake, Azure Data Lake, Azure Synapse, and related Azure data platform capabilities
- Ability to manage operational priorities across incidents, service requests, access requests, audit activities, release work, project support, platform upgrades, and modernization initiatives
- Strong understanding of data platform security and governance, including role-based access control, least privilege, service account governance, recertifications, audit logging, vulnerability remediation, encryption concepts, retention, and data protection practices
- Experience leading production incident response and root cause analysis for database and data platform issues affecting applications, reporting, batch processing, analytics workloads, and data pipelines
- Ability to evaluate database performance issues, query optimization needs, compute and warehouse utilization, storage concerns, reporting workload bottlenecks, connectivity issues, and platform configuration risks
- Knowledge of backup, recovery, replication, high availability, account failover, disaster recovery testing, and business continuity practices across relational and analytical data platforms
- Understanding of cloud data platform patterns, including data lakes, cloud databases, managed instances, analytical warehouses, data pipelines, data refreshes, environment cloning, and test environment management
- Ability to partner with architecture and engineering teams to advise on platform selection, data architecture, operational readiness, scalability, supportability, and modernization tradeoffs
- Experience with monitoring and observability tools such as Grafana, native Azure monitoring, Snowflake monitoring, database platform tools, alerting frameworks, and operational dashboards
- Understanding of DevOps and SDLC practices related to database change management, release pipelines, deployment reviews, source control, environment coordination
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