Manager Data Center Operations
$31,200–$31,200 year
On-siteDallas, Texas, United States
Job Summary
Oversee execution of local data center operations including engineering maintenance, construction management, and delivery of colocation and connectivity services. Manage installation and repair of all cable, network, and mission-critical equipment to achieve 100% uptime and SLA compliance. Supervise engineering teams on standard operating procedures, change management, and vendor contracts while acting as the primary technical escalation point for customers. Coordinate customer move-ins, turn-ups, and service requests alongside Sales Engineering and Design teams. Analyze operational trends, risks, and metrics to drive process improvements and financial efficiencies, supporting budgeting and forecasting requirements. Maintain compliance with OSHA standards, industry certifications, and security protocols across the property.
Required Qualifications
- 10 years related facility management experience in data center operations (or related electrical or mechanical engineering field)
- minimum of 5 years' experience managing or leading data center operations teams in a large scale mission critical environment
- Bachelor's degree in electrical or mechanical engineering
- Solid and proven experience in the construction, commissioning, acceptance and operation of mission critical systems, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems
- Extensive knowledge of structured cabling systems, networking and connectivity standards, and hardware installation requirements
- Proficient experience in colocation operations, including the installation and deployment of cage, rack and cable infrastructure, as well as, power circuit installation and power monitoring
- Experience working with and deploying telecom and network providers, specifically in Meet Me Room and POP room environments
- Experience managing a change control environment
- Strong quantitative and qualitative reasoning skills, with demonstrated ability to determine event root causes, performance shortfalls and required corrective actions
- Knowledge of industry data center standards, policies & methodologies
- Knowledge of performance management & critical awareness methods and implementation standards
- Strong interpersonal, presentation and communication skills
- Strong organizational skills and detail oriented
- Experience managing own budget and analyzing expenses
- Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Visio or AutoCad
- Familiarity with Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering system
Desired Qualifications
- Bachelor's degree in electrical or mechanical engineering preferred
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