Manager, Cybersecurity and Infrastructure
$105,000–$115,000 year
RemoteUnited States
United StatesRemoteFull Time$105,000–$115,000 yearMedium
Full TimeMedium
Job Summary
Lead day-to-day IT infrastructure operations, coordinate with the Managed Security Services Provider to monitor and resolve cybersecurity threats, and manage firewall, endpoint, and backup systems. Respond to security incidents, conduct vulnerability scans, and oversee helpdesk staff to ensure timely technical support and ticket management. Administer on-premise and cloud environments, including Microsoft Intune and O365, while managing AV equipment for hybrid meetings and leading procurement of IT assets. Maintain security policies, documentation, and compliance standards across global locations.
Required Qualifications
- BA or BS in Information Technology or Computer Science or equivalent combination of experience, education and training
- 5+ years of experience in IT infrastructure and cybersecurity roles, including team and vendor management
- In-depth knowledge of networking principles, firewalls (e.g., Meraki), endpoint protection, cloud services (O365, Azure), and device management (e.g., Intune)
- Proficient in security operations, including incident response, vulnerability management, and familiarity with SIEM tools
- Hands-on experience with ticketing systems (e.g. Jira, Service-Now)
- Working knowledge of AV systems for conference rooms
- Excellent interpersonal skills; ability to communicate effectively, orally, in writing and presentation
- Critical thinking and analytical capabilities with a solution-oriented mindset
- Ability to operate independently and apply strategic thinking with technical depth
- Expert-level in data, information and security standards, policies and architecture
- Skilled in contract/vendor negotiation and relationship management
- Experience in research, evaluation and technology strategy proposals
- Experience in creating, modifying, and producing Policy and Procedural documentation
- Proven experience with technology systems implementations and effectively liaise between IT and business partners
- Must be able to lift 50 lbs
Desired Qualifications
- Experience supporting non-profit, advocacy, or international development organizations
- Experience with cloud platforms, architecture (Azure, AWS, PaaS, SaaS, O365, Box, etc.) and integrations
- Knowledge and operational understanding of applicable privacy and security practices and laws (good understanding of PCI, PII, GDPR, HIPPA, etc.)
- Certification in: Azure, Cyber Security, ITIL
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