Manager - Customer Success Enablement

Recruit, hire, onboard, and develop Customer Success Managers while managing and enabling the entire team. Coach CSMs to meet individual and team performance goals, metrics, and objectives. Develop the CS Enablement Strategy and monitor the efficacy of CS Programs through targeted upskilling initiatives. This role supports the leadership team in driving product adoption and retention across the Penske Digital Experience. The position requires four days in Reading, PA, with one day of work-from-home flexibility.