Manager Customer Service
$95,000–$95,000 year
On-siteSan Diego, California, United States
Job Summary
Oversee customer service, administrative, operations, and logistics staff in the branch to help achieve sales, financial, and service goals. Assist the Branch Manager in managing resources, supervise and mentor team members across service, administrative, warehouse, and transportation functions, and implement customer-facing and e-commerce solutions. Set branch schedules, establish procedures, monitor employee performance, and resolve service failures while collaborating on profitability, expenses, and asset management. Requires 5+ years of experience, a 2-year degree preferred, and SAP and Microsoft Office proficiency. Schedule is Monday through Friday, 8:00am to 5:00pm.
Required Qualifications
- SAP and Microsoft Office experience
- Supervisory and leadership skills
- Problem solving and conflict resolution skills
- 5+ years experience
Desired Qualifications
- 2 year degree
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.