Manager Customer Service

Oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, financial, and service goals. Assist the Branch Manager in managing resources, supervise and mentor team members across service, administrative, warehouse, and transportation functions, and implement customer-facing and e-commerce solutions. Set branch schedules, establish procedures, and resolve service failures while collaborating on profitability, expenses, and asset management. Requires SAP and Microsoft Office experience, supervisory leadership skills, and problem-solving abilities. Starting salary is $68,000 annually with bonus eligibility based on business metrics.