Manager, Cross Channel, Global Client Solutions

Job Summary

Required Qualifications

• •Paid Social practitioner with solid hands-on campaign management experience
• •Strong working knowledge of Meta (Facebook/Instagram) and LinkedIn
• •Experience with YouTube and X
• •Comfortable working across both B2C consumer and B2B professional campaign types
• •Working awareness of how Paid Social connects with other biddable channels
• •Solid, hands-on experience managing Paid Social campaigns
• •Strong working knowledge of Meta (Facebook/Instagram) and LinkedIn
• •Experience with YouTube and X
• •Proficiency in campaign setup, audience targeting, bid management, ad trafficking and ongoing optimisation across paid social platforms
• •Familiarity with both brand awareness and performance/conversion campaign objectives
• •Understanding of audience segmentation principles — including B2C consumer targeting, B2B professional audience strategies (particularly via LinkedIn) and the governance considerations relevant to regulated industries
• •Working knowledge of tracking, pixel implementation and third-party measurement tools (e.g. GA4, Adobe Analytics, campaign manager platforms)
• •An understanding of, or clear readiness to learn, the compliance requirements associated with financial services advertising
• •Understanding of audience segmentation rules distinguishing professional investors from retail/individual investors
• •Understanding of content approval processes and platform-level governance standards
• •A process-oriented approach to campaign management
• •Experience managing live campaigns day-to-day
• •Good client communication skills
• •Strong attention to detail in relation to budget management, campaign setup and quality assurance
• •Effective time management
• •Comfortable working with campaign data
• •Experience producing or contributing to regular performance reports and presentations
• •Some experience supporting or coordinating with junior team members or offshore delivery teams
• •A process-oriented mindset
• •Ability to operate within a compliance-sensitive environment
• •Ability to take ownership of responsibilities without needing to be chased
• •Ability to communicate clearly and proactively
• •Ability to hold oneself to a consistently high standard of work
• •Ability to be curious about data
• •Ability to be quick to identify where something isn't working
• •Ability to be confident in bringing a recommendation to the table
• •Ability to be collaborative
• •Ability to be reliable under pressure
• •Ability to be genuinely committed to learning and growing within the role
• •Ability to be grounded, dependable and motivated to do good work
• •Ability to take accountability seriously
• •Ability to communicate proactively
• •Ability to build meaningful experience across two very different and demanding client environments
• •Ability to take day-to-day ownership of Paid Social campaign management
• •Ability to ensure campaigns are set up, trafficked and running in line with Mindshare best practice and client governance requirements
• •Ability to carry out regular campaign health checks and proactive optimisations
• •Ability to monitor performance against targets and flag issues or opportunities
• •Ability to support the Account Director in translating campaign strategy into clear, actionable delivery briefs
• •Ability to contribute to client-facing reporting and status communications
• •Ability to prepare accurate performance summaries
• •Ability to support the AD in presenting these to clients
• •Ability to participate actively in client calls and internal team meetings
• •Ability to demonstrate a sound understanding of campaign activity and performance
• •Ability to maintain awareness of the compliance and governance requirements specific to the financial services account
• •Ability to ensure all campaign activity, audience targeting and reporting adheres to the required standards
• •Ability to work closely with offshore delivery teams
• •Ability to ensure briefs are clear, deadlines are understood and output meets quality and accuracy standards
• •Ability to maintain accurate budget tracking
• •Ability to ensure finance processes are adhered to
• •Ability to uphold rigour around workflow, naming conventions, QA and other operational processes
• •Ability to flag where improvements could be made
• •Ability to make effective use of available technology and project management tools
• •Ability to support the development and execution of testing and optimisation plans
• •Ability to contribute ideas and help to document learnings
• •Ability to collaborate actively with other channel specialists
• •Ability to support integrated campaign delivery
• •Ability to participate in team meetings
• •Ability to write campaign case studies
• •Ability to support cross-team initiatives
• •Ability to take ownership of own development
• •Ability to proactively seek feedback
• •Ability to engage with training opportunities
• •Ability to build knowledge across channels, account context and the compliance frameworks relevant to this portfolio
• •Ability to ensure campaigns are set up, trafficked and running in line with Mindshare best practice and client governance requirements
• •Ability to carry out regular campaign health checks and proactive optimisations
• •Ability to monitor performance against targets and flag issues or opportunities
• •Ability to support the Account Director in translating campaign strategy into clear, actionable delivery briefs
• •Ability to contribute to client-facing reporting and status communications
• •Ability to prepare accurate performance summaries
• •Ability to support the AD in presenting these to clients
• •Ability to participate actively in client calls and internal team meetings
• •Ability to demonstrate a sound understanding of campaign activity and performance
• •Ability to maintain awareness of the compliance and governance requirements specific to the financial services account
• •Ability to ensure all campaign activity, audience targeting and reporting adheres to the required standards
• •Ability to work closely with offshore delivery teams
• •Ability to ensure briefs are clear, deadlines are understood and output meets quality and accuracy standards
• •Ability to maintain accurate budget tracking
• •Ability to ensure finance processes are adhered to
• •Ability to uphold rigour around workflow, naming conventions, QA and other operational processes
• •Ability to flag where improvements could be made
• •Ability to make effective use of available technology and project management tools
• •Ability to support the development and execution of testing and optimisation plans
• •Ability to contribute ideas and help to document learnings
• •Ability to collaborate actively with other channel specialists
• •Ability to support integrated campaign delivery
• •Ability to participate in team meetings
• •Ability to write campaign case studies
• •Ability to support cross-team initiatives
• •Ability to take ownership of own development
• •Ability to proactively seek feedback
• •Ability to engage with training opportunities
• •Ability to build knowledge across channels, account context and the compliance frameworks relevant to this portfolio
• •Experience in financial services or FMCG/consumer goods environments
• •Experience working within financial services, asset management or other regulated advertising environments
• •Familiarity with corporate or FMCG brand environments and multi-market global campaign structures
• •Exposure to Paid Search (Google Ads, SA360, Microsoft Advertising) or Programmatic (DV360 or equivalent) at a working knowledge level
• •Familiarity with offshore delivery models and the communication practices that make them work effectively
• •Multi-market EMEA campaign experience
• •Experience contributing to campaign case studies, performance summaries or test-and-learn analyses
• •Experience in financial services or FMCG/consumer goods environments
• •Familiarity with corporate or FMCG brand environments and multi-market global campaign structures
• •Exposure to Paid Search (Google Ads, SA360, Microsoft Advertising) or Programmatic (DV360 or equivalent) at a working knowledge level
• •Familiarity with offshore delivery models and the communication practices that make them work effectively
• •Multi-market EMEA campaign experience
• •Experience contributing to campaign case studies, performance summaries or test-and-learn analyses

Desired Qualifications

• •Experience in financial services or FMCG/consumer goods environments
• •Experience working within financial services, asset management or other regulated advertising environments
• •Familiarity with corporate or FMCG brand environments and multi-market global campaign structures
• •Exposure to Paid Search (Google Ads, SA360, Microsoft Advertising) or Programmatic (DV360 or equivalent) at a working knowledge level
• •Familiarity with offshore delivery models and the communication practices that make them work effectively
• •Multi-market EMEA campaign experience
• •Experience contributing to campaign case studies, performance summaries or test-and-learn analyses
• •Experience in financial services or FMCG/consumer goods environments
• •Familiarity with corporate or FMCG brand environments and multi-market global campaign structures
• •Exposure to Paid Search (Google Ads, SA360, Microsoft Advertising) or Programmatic (DV360 or equivalent) at a working knowledge level
• •Familiarity with offshore delivery models and the communication practices that make them work effectively
• •Multi-market EMEA campaign experience
• •Experience contributing to campaign case studies, performance summaries or test-and-learn analyses