Manager, Continuous Improvement
$85,000–$85,000 year
On-siteSt. Louis, Missouri, United States
Job Summary
Manage and develop top strategic accounts by advancing opportunities across all divisions and acting as a liaison between customers and the development team. Conduct meetings to supervise customer issue management, oversee new customer solicitation, and lead the on-boarding process. Ensure customer reporting is conducted across all functions while managing daily activities of on-site representatives to maximize their potential. Champion employee development through internal and external training and coaching. This role requires a self-starter with strong communication skills to interface effectively with the Hub organization, its customers, and carriers.
Required Qualifications
- Must be a self-starter with the ability to communicate and interface effectively with all levels of the Hub organization, its customers and carriers in a manner that consistently produces results
- Excellent verbal and written communication skills are required
- Proficiency with software programs such as MS Products
- Strong organizational, time management and analytical skills are required
Desired Qualifications
- Managerial experience is strongly preferred
- Experience in process mapping is preferred
- Experience in the transportation industry is preferred
- Possession of a Bachelor's Degree from an accredited college or university is preferred
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