Manager Commercial Systems
On-siteBangkok, Bangkok, Thailand
Job Summary
Shape commercial systems strategy and roadmap aligned with business priorities, translating objectives into clear system outcomes and KPIs. Lead large-scale initiatives using Scrum and Agile models to ensure on-time, on-budget delivery with high adoption across internal sales tools, Retailer CRM platforms, and AI-enabled initiatives. Drive continuous improvement in sales productivity and CRM usage while navigating complex stakeholder landscapes across Sales, Trade Marketing, Commercial Planning, IT, Data, and Operations. Lead AI and automation initiatives using enterprise-grade Microsoft technologies to scale use cases from pilots to consistently adopted workflows. Manage external vendors and develop the team to foster growth within cross-functional delivery.
Required Qualifications
- 7+ years of experience in digital transformation, commercial systems, product ownership, or related fields
- 3+ years in a people management role
- Proven experience leading complex, cross-functional initiatives in large or matrix organizations
- Strong commercial and business acumen
- Solid understanding of sales operations and route-to-market fundamentals
- Understanding of field force execution
- Understanding of customer engagement
- Understanding of trade programs
- Understanding of performance management
- Understanding of how systems drive revenue, efficiency, and execution excellence
- Excellent communication skills in both English and Thai
- Ability to simplify complex topics for diverse stakeholders in a regional or international corporate environment
- Demonstrated ability to own initiatives from idea to measurable business impact
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