Manager, Cloud Operations
Remote · Markham, Ontario, Canada or Canada
Job Summary
Lead Cloud Operations to ensure secure, reliable, cost-effective cloud environments for CORA Legal Group cloud products; manage production deployment of cloud applications and services; build and refine monitoring and alerting platforms; maintain SOC2 certifications; establish cloud security procedures and risk assessments; drive process improvements using AI tools; collaborate with R&D management to align on KPIs and handoff procedures; advocate for Cloud Operations career growth and foster a culture of continuous improvement.
Required Qualifications
- A track record of success in management of cloud architectures, including Azure and AWS
- Significant experience in managing a team to oversee production cloud environments; strong team-building skills
- Experience in designing, implementing, and maintaining CI/CD pipelines
- Hands-on expertise in technology infrastructure including networking, compute, storage, and virtualization/containerization technologies
- Excellent understanding of the architectural principles of cloud-based platforms (SaaS, PaaS, and IaaS)
- Significant experiencing building and maintaining cloud infrastructure with IaC tools such as Terraform and CloudFormation
- Demonstrated experience with AI technologies, including usage of AI tools to generate and maintain CI/CD pipelines and enhance reporting/monitoring capabilities
- Solid understanding of common software and application vulnerabilities, along with the ability and judgment to make quick decisions when necessary to mitigate risk and impact
- Expertise in automating infrastructure, configuration and deployments
- Significant experience with Application Performance Monitoring platforms such as New Relic or Datadog
- Knowledge of a modern programming or scripting language (Python, Go, C#, Ruby, PowerShell, etc.)
- Keen interest in DevOps methods and technologies (Docker, Kubernetes, Ansible, Git, Puppet, Chef, Jenkins, etc.)
- Excellent verbal and written communication skills
- Very strong time management and analytical skills
- A positive, diplomatic, and professional demeanor; high emotional intelligence
- Preferred: Significant experience with SOC2 and similar certifications or regulatory requirements, such as ISO 27001 and/or GDPR
- Experience with compliance platforms such as Druva, Vanta, or Secureframe
- Business Unit: RBRO
- Scheduled Weekly Hours: 37.5
- Number of Openings Available: 1
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