Manager, Client Experience
$82,000–$92,000 year
On-site · New York City, New York, United States
Job Summary
Seeking a Manager with client experience and healthcare communications expertise to guide one of the largest growing accounts. Responsibilities include managing client expectations, coordinating a multi-disciplinary team, developing various marketing materials, maintaining client relationships, overseeing regulatory submissions, and guiding junior staff development. Candidates must have at least 4 years of advertising agency experience, particularly in healthcare, along with experience in product launches and strong organizational skills.
Required Qualifications
- At least 4 years' experience at an advertising agency
- Industry experience in healthcare communications and/or pharmaceuticals
- Experience launching a healthcare product or campaign with multi-channel initiatives
- Fluency with regulatory submission processes
Desired Qualifications
- Strong presentation skills, poise, and professionalism
- Experience with estimate creation, budgeting, and financial management skills
- The ability to manage multiple projects at various stages simultaneously
- Be a self-starter who works well within a highly collaborative, multi-disciplinary team
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