Manager, Catering
On-siteMadison, Wisconsin, United States
Job Summary
Meet with current and potential customers to review catering options, including menus, budgets, and dietary needs. Coordinate event bookings, menu selections, and vendor orders while negotiating pricing to ensure profitability. Work with chefs and cross-functional departments to prepare, package, and deliver food to assigned venues. Oversee associates for food preparation, delivery, and on-site service setup. Prepare invoices, process payments, and maintain the eCommerce site for seasonal items and gift baskets. Maintain a clean, well-stocked department complying with safety and sanitation standards. Manage department staffing, training, performance, and budget goals. Requires two years of catering experience, a valid driver's license, and 50% travel.
Required Qualifications
- High School Diploma
- GED or an equivalent combination of education and/or experience
- Two years of catering, retail, restaurant, customer service and/or related experience
- Valid driver's license
- Ability to drive company vehicles
- Strong written and verbal communication skills
- Strong customer service skills
- Good organization, prioritization, decision-making and problem-solving skills
- Good bookkeeping skills
- Negotiation skills
- Strong leadership abilities
- Capability to work in a hands-on environment
- Knowledge of catering operations
- Knowledge of retail systems
- Proficiency in Microsoft Office (Word, Excel and PowerPoint)
- Ability to travel up to 50% for customer meetings and to catering venue sites
- Ability to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally
- Ability to stand and walk for extended periods of time
- Ability to bend, stoop, twist and turn frequently
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