Manager-Care Coordination

Manager of Care Coordination within Northwestern Medicine leads and directs the Care Coordination Team to ensure efficient patient care across the healthcare continuum, overseeing Social Services, Care Coordination Total Joint Navigator, and Bundled Payment for Care Improvement teams, with responsibilities including defining workflows, budgeting, staff development, policy creation, and ensuring compliance with Joint Commission and regulatory standards. The role emphasizes leadership, staff supervision, process optimization, care coordination to reduce length of stay and avoidable days, and integration of clinical pathways, counseling, empathy, patient advocacy, discharge planning, and collaboration with interdisciplinary teams to improve throughput and patient outcomes.