Manager Business Process Solutions / RR-0376200
On-siteNoida, Uttar Pradesh, India
Job Summary
Manage business process improvement projects from initiation to completion, ensuring optimal customer and client experience. Collaborate with team members to identify process optimization opportunities, execute enhancements, and track performance metrics. Communicate with stakeholders to report project status, assist in resource allocation, and maintain relationships with key partners. Act as a problem-solving resource for the team while staying informed about industry trends in customer experience and process optimization. This role requires a Bachelor's degree and 7+ years of relevant experience, with 3+ years in a similar position. DXC Technology leverages AI to modernize complex technology estates for global enterprises and public sector organizations.
Required Qualifications
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- 7+ years of relevant work experience in industry
- Minimum of 3 years in a similar role
- Proven experience in business process services and project management
- Experience in managing business process improvement projects
- Proficiencies in process analysis and improvement
Desired Qualifications
- Advanced degree in a relevant field a plus
- Relevant certifications (e.g., CAPM, Business Analysis Professional) a plus
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