Manager, Business Operations - Keahuolu

Job Summary

Required Qualifications

• •BA in business administration, operations management, facilities management, public administration, or a related field
• •At least six (6) years of operations, facilities, or business management experience
• •At least five (5) years supervising staff
• •Experience working with youth programs or youth-focused operations
• •Demonstrated experience developing and managing budgets, and overseeing procurement, vendor relationships, and service contracts
• •Demonstrated experience supervising, developing, and respectfully holding accountable multi-disciplinary teams
• •Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
• •Ability to lift and carry 25 pounds regularly and up to 50 pounds occasionally
• •Ability to work varied hours, weekends, and holidays as needed, and on-call availability
• •Understanding and appreciation of Queen Liliʻuokalani's story, her legacy and the Hawaiian Culture
• •Demonstrates respect for and appreciation of Hawaiian values, history, and culture

Desired Qualifications

• •Strategic and systems thinking: sees how facilities, security, administration, budget, and people decisions connect, and plans accordingly
• •Service oriented: treats every teammate and Kamalei at Keahuolū as a customer and partner, and is responsive, accessible, and solutions-focused
• •Leadership and capacity building: able to supervise, coach, and grow a diverse team and also develop external community and partnership relations
• •Sound judgment and composure: remains calm, decisive, and clear-headed during emergencies, incidents, and competing urgent demands
• •Strong written and verbal communication: including the ability to tailor communication to teammates, vendors, agencies, leadership, and the community
• •Discretion: exercises sound judgment and common sense in decision making
• •Ability to work varied hours, weekends, and holidays as needed, and on-call availability
• •Travel across the island, inter-island, and out-of-state depending on the needs of the team and the organization
• •Hoʻomau i ka ʻimi Naʻauao (Continuous Learning and Improvement): Committed to creating and reinforcing an environment of continuous learning and improvement
• •Hoʻike i na Manaʻo Pono (Effective Communication): Communicates with those we serve and each other in a consistent manner that results in mutual understanding, harmony, and action
• •Noʻonoʻo loi (Critical Thinking and Problem Solving): Actively and skillfully understands, conceptualizes, applies, analyzes, synthesizes, and/or evaluates information and develops and supports fact-based analyses and recommendations
• •Hoʻo kumu aʻe or ʻImi hakuhia (Innovation): Identifies and integrates creative ideas into new or existing services and promotes effective problem-solving
• •Pilina Hoʻohana a me ka Hana Hilinaʻi (Building Relationships and Creating Trust): Manages relationships to create optimal opportunities and move the organization forward
• •Alu Like I ka Hana (Teamwork): Works cooperatively and collaboratively with others throughout the organization in alignment with the organization's objectives
• •Hoʻonui I ka ʻIke (Capacity Building): Encourages personal growth by exhibiting trust and a belief in the capacity of others