Manager Business Office

Monitor and report on key metrics such as cash collections, days outstanding, and denials in conjunction with the CFO. Establish and maintain controls for all cash collected and posted in the patient accounting system while managing billing, collections, accounts receivable, and staff performance. Maintain effective communication with third-party insurance carriers to resolve issues impacting cash flow and select and monitor outside collection vendors. Provide staff management including hiring, development, training, and performance reviews to ensure departmental goals are met. Review statistical reports to monitor trends and implement corrective action plans as necessary. Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage.