Manager, Business Governance and Fraud Programs
$69,000–$129,000 year
On-site · Toronto, Ontario, Canada
Job Summary
Manager, Business Governance and Fraud Programs is responsible for supporting Personal Lending and Home Financing in the design, implementation, and ongoing management of first line of defense (1LOD) programs. The role focuses on governance, fraud prevention frameworks, and proactive risk identification, assessment, and remediation. Key duties include collaborating with risk owners to identify and report exposures, developing governance frameworks aligned with regulatory standards, designing and improving fraud risk programs and controls, documenting end-to-end processes and risk assessments, leading cross-functional initiatives, developing risk decision-support strategies and analytical solutions, and communicating findings to stakeholders and senior leadership. The position emphasizes risk governance, data quality, data analytics, data modeling, reporting, and the design of sophisticated decision-support tools within Canadian Personal & Business Banking context, with a strong emphasis on governance, risk management, and stakeholder alignment.
Required Qualifications
- Post-secondary degree in related field or equivalent
- Typically between 5 - 7 years of relevant experience
- In-depth knowledge of risk management theory, processes and portfolio management reporting techniques
- In-depth knowledge of modelling & analytics concepts and applications
- In-depth knowledge of risk systems technology
- In-depth knowledge of regulatory requirements
- Verbal & written communication skills - In-depth
- Collaboration & team skills - In-depth
- Analytical and problem solving skills - In-depth
- Influence skills - In-depth
- Data driven decision making - In-depth
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