Manager, Business Continuity
On-siteAtlanta, Georgia, United States
Job Summary
Support the enterprise Business Continuity Management program by developing strategies to prevent, prepare for, and recover from disruptions across global facilities and operations. Facilitate Business Impact Analyses, establish Recovery Time and Point Objectives, and lead crisis response efforts while coordinating with executive leadership, IT, and risk teams. Design disaster recovery plans, conduct testing exercises, and manage third-party vendor assessments to ensure service continuity. Establish program governance aligned with ISO 22301 and NIST standards, develop executive reporting, and drive corrective actions based on audit reviews. Present risk posture and maturity status to senior leadership and the board.
Required Qualifications
- Bachelor's degree in a related field
- 5+ years of progressive experience in Business Continuity, Disaster Recovery, Risk Management, or Operational Resilience
- 3+ years of leadership experience
- Experience leading enterprise crisis response during an actual disruption, not just tabletop exercises
- Requires the ability to sit for long periods of time, with frequent interruptions
- Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
- Requires manual dexterity with normal hand and finger movements for typical office work
- Talking, hearing, and seeing are important elements of completing assigned tasks
- May require travel by automobile and airplane for business
- May require visits to warehouse operations in temperatures at or below freezing
- May require carrying loads related to travel and the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds
- Requires the use of various electronic tools
Desired Qualifications
- Experience building or maturing a BC/DR program in a complex, multi-site, or global operations environment (e.g., supply chain, logistics)
- Knowledge of ISO 22301, NIST, FFIEC, FEMA, and related frameworks
- CBCP, MBCI, or related certifications
- A demonstrated record of owning a BC/DR program end to end in a complex, multi-site, or global operations environment (e.g., supply chain, logistics, manufacturing, or cold storage)
- Hands-on expertise with BC/DR or GRC platforms (e.g., Fusion Risk Management, Archer, ServiceNow BCM) to manage plans, RETOs/RPOs, and testing cadence
- A track record of building resilience culture through training programs that drive measurable engagement, not just compliance checkboxes
- Comfort presenting program maturity, risk posture, and audit remediation status directly to senior leadership or the board
- Familiarity with cold chain, warehousing, or transportation operations and the unique continuity risks they present
- Active CBCP, MBCI, or ISO 22301 Lead Implementer certification
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