Manager, BU Operations

Manager, BU Operations responsible for leading a team supporting sales activities across DePuy Synthes business units in Tokyo, strengthening operation standardization, optimization and enhanced productivity. Key duties include team management, defining goals and performance management, coaching and resource allocation, overseeing sales-support operations across administrative tasks, customer interactions, and coordination, ensuring regulatory/compliance-aligned activities, supporting conferences, events, and projects, standardizing inquiries and coordination processes from sales, driving process improvements and visibility, utilizing IT tools or outsourcing to boost productivity, collaborating with sales, marketing, and professional relations operations, organizing requirements with prioritization, negotiating, enhancing service levels based on business needs, data management and reporting, KPI design and performance monitoring, and proposing data-driven improvements. Strong emphasis on cross-functional collaboration, leadership, and operations management within a healthcare/medical devices context.,