Manager BI and Analytics
On-siteWaller, Texas, United States
Job Summary
Define and manage Salesforce Program KPIs and Sales Process KPIs aligned to business objectives. Design and deliver dashboards, scorecards, and executive reporting for leadership engagement while establishing standardized KPI definitions and data governance practices. Integrate data across systems to deliver a unified view of performance and analyze trends to identify gaps for actionable insights. Partner with leadership to translate strategic priorities into measurable indicators and collaborate cross-functionally to drive adoption of analytics tools. Lead continuous improvement of reporting accuracy and support executive updates with timely analytics.
Required Qualifications
- 5–8+ years of experience in business intelligence, analytics, sales operations, or a related field
- Experience defining and managing KPIs, dashboards, and performance reporting for business or leadership teams
- Proven experience supporting executive leadership engagement with data-driven insights and reporting
- Experience working with Salesforce or similar CRM platforms, including reporting and performance analytics
- Experience integrating and analyzing data across multiple systems (e.g., CRM, financial, operational)
- Experience leading or mentoring analytics or reporting resources, with accountability for output quality and delivery
- Bachelor's degree in business, psychology, IT, or a related field
- Master's degree preferred
- Certification in change management is highly desirable (e.g., Prosci certification)
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